Last updated October 2026
Cookie Policy
All legal documentsSwap Soul uses the cookies and browser storage it needs to work, and nothing for advertising or for tracking you across other websites. Two optional things need your permission, and the cookie banner asks for it before either runs: statistics (counting visits without any cookie or browser storage, and measuring page speed — see the Privacy Policy) and price tests (sometimes showing you a test price for a pack or plan). “Accept all” and “Reject all” are equally easy, nothing is pre-selected, and rejecting changes nothing else about the site. If neither is switched on, there is no banner because there is nothing to ask. If your browser sends Global Privacy Control, we treat it as “no” and don’t ask.
What we use
| Name | Type | What it does | How long |
|---|---|---|---|
| ss_session | Cookie | Keeps you logged in. Only sent to our server; scripts can’t read it. | 30 days, or until you log out |
| ss_device | Cookie | A random device identifier used to stop abuse of the welcome bonus and to spot suspicious logins (strictly necessary for security). If you allow price tests, the same identifier keeps the price you’re shown the same each visit. | 2 years |
| ss_consent | Cookie | Remembers your choices in the cookie banner (statistics, price tests) and when you made them, so we don’t ask again. | 1 year |
| ss_lang | Browser storage | Remembers the language you picked. | Until you clear it |
| ss_settings and studio keys | Browser storage | Your studio settings on this device: devices, voice, look, sound mix. The reference photo and prompt of your look go when you log out. | Until you clear it (the photo and prompt: until you log out) |
| ss_ref | Browser storage | Remembers who invited you, so the right person gets the referral reward. | Until you sign up |
| ss_theme, ss_vl_draft, ss_vl_prefs, ss_agent_console, ss_twin_draft | Browser storage | Light or dark mode, your unsent Voice Lab and AI twin scripts, Voice Lab settings, and your agent console switches. | Until you clear it (the scripts: until you log out) |
| ss_agentchat_… | Browser storage (this tab) | Keeps your conversation with a public agent together, and that you confirmed you are 18 or older, while the tab is open. | Until you close the tab |
| ss_chat_open | Browser storage (this tab) | Remembers whether the chat bubble was open, so it stays open when you change page. | Until you close the tab |
| Sound and gesture cache | Browser database | Stores generated sounds so they play instantly and don’t cost credits twice, and any audio files you add to the sound mixer (they never leave your device). | Until you clear it (gesture sounds: until you log out) |
Third parties
- Fonts, scripts and uploaded videos are served from our own server — no third-party requests when you browse.
- Cloudflare Turnstile: if the sign-up page uses it, Cloudflare may set a cookie to tell people from bots.
- YouTube or Vimeo: nothing loads from them until you press play on a demo video hosted there. After that, their player may store data under their own policies (YouTube’s privacy-enhanced mode keeps this to a minimum).
Your choices
Change your choice any time with Cookie settings at the bottom of every page (or on your Account page). You can also delete cookies and site data in your browser settings at any time; the banner then asks again. If you block the session cookie you won’t be able to log in; clearing browser storage resets your studio settings on that device (settings saved to your account come back when you log in).